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Recruiter Secrets Part 3: The Truth About Company Culture

Launch #83

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On Today’s Launch

Learn to uncover the real company culture in job interviews. Today’s Launch provides strategies for probing deeper, spotting red flags, and using a practical method to gain authentic insights into workplace dynamics.

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Have you ever been to a job interview where the description of the company culture seemed a bit too polished? Where every answer about the workplace sounded perfect?

It's a common experience. Sometimes, it can feel like you're being sold an idealized version of the company rather than getting the full picture.

Let's explore what might really be going on behind those carefully crafted answers about "company culture."

The polished version

When you ask about company culture, you might hear responses filled with popular buzzwords:

"We're all about innovation, collaboration, and driving growth in a dynamic environment!"

While these terms sound impressive, they don't always provide a clear picture of what it's like to work at the company day-to-day.

It's important to dig deeper to understand what these descriptions mean in practice.

Why recruiters provide sanitized answers

It's worth noting that recruiters aren't necessarily trying to mislead you. They're doing their job, which includes presenting the company in the best light possible.

Think of it as similar to a first date, where people tend to highlight their best qualities. Recruiters are unlikely to lead with any potential negatives about the company.

Their role is to attract talent, so they focus on the positives. However, this can sometimes result in a somewhat one-sided view of the workplace.

Asking better questions

To get a more balanced view, consider asking more specific questions that can yield more informative answers.

Instead of "What's your company culture like?", you might try "What kind of management style is common here?"

Or perhaps, "Can you tell me about a recent project the team worked on together?"

These questions can often lead to more concrete, detailed responses that give you a better sense of the actual working environment.

Pay attention not just to what is said, but how it's said. The tone and enthusiasm (or lack thereof) can be quite telling.

Doing your own research

It's also beneficial to do some independent research beyond just the interview.

LinkedIn can be a valuable resource. You might consider reaching out to current or former employees for their perspectives.

Glassdoor is another useful tool, providing reviews from employees. However, remember that reviews can sometimes skew towards extremes, so consider the overall trends rather than individual comments.

Always approach this information with a balanced perspective, understanding that experiences can vary widely between individuals.

Potential warning signs

When evaluating responses about company culture, there are some phrases that might warrant further investigation:

If they describe their environment as "like a family," it's worth clarifying what that means in practice. It could indicate a supportive environment, or it might suggest blurred professional boundaries.

"We work hard and play hard" could mean a good balance of productivity and team bonding. But it's worth asking for specifics about what this looks like day-to-day.

If they say "We're always on," consider asking about expectations for after-hours availability and work-life balance.

The REAL method: A practical approach

Consider using the REAL method when evaluating responses about company culture:

R - Reactions: Observe how they react to your questions. Are they open and enthusiastic, or do they seem hesitant?

E - Examples: Ask for specific examples that illustrate their points about the culture.

A - Authenticity: Does their answer sound genuine, or does it seem rehearsed?

L - Listen: Pay attention to what they emphasize, and also to what they might not mention.

This method can help you gather more comprehensive information about the workplace environment.

Practicing your interview skills

It can be helpful to practice asking these types of questions before your actual interview.

Consider role-playing with a friend, where they act as the recruiter and you practice asking your carefully prepared questions.

Remember to space out your questions naturally throughout the conversation. The goal is to have a dialogue, not an interrogation.

Key takeaways

Here's a summary of what we've covered:

  1. Responses to company culture questions are often carefully curated. This isn't necessarily deceptive, but it's important to dig deeper.

  2. Ask specific questions about management styles and team dynamics for more insightful answers.

  3. Do additional research through platforms like LinkedIn and Glassdoor, while maintaining a balanced perspective.

  4. Be aware of potential warning signs in responses, and ask for clarification when needed.

  5. Use the REAL method to evaluate responses more effectively.

  6. Practice your interview skills to feel more comfortable asking these questions.

Remember, finding the right company culture is about finding a good fit for you. It may take some time and effort, but it's an important part of job satisfaction.

Good luck with your job search, and don't hesitate to ask questions to get the information you need to make an informed decision.

About the Author

I’m James, Cofounder of Final Draft Resumes. I’ve been in the career consulting space for 13 years, and before that, I was a recruiter for AECOM.

I’ve helped thousands of job seekers, from industries like software engineering, IT, sales, marketing, manufacturing, and more generate job opportunities through well-written resumes that translate unique backgrounds into coherent narratives.

If you’re struggling with your resume for whatever reason, reach out - I just might be able to help!

If you’re more of a DIY person, then check out Resumatic, my free-to-try resume builder.